ABOUT
About EiSi HaSera
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RADIO HASERA
LISTENING & CONTENT USE
Playback, sharing, and permitted use.
System HaSera is designed in accordance with the privacy principles explained in the Your Privacy section. This article describes the technical conditions of playback, data usage, content sharing, and permitted use.
PLAYBACK QUALITY AND DATA USAGE
Audio quality and data usage may vary according to the listener's network connection, device, and available streaming conditions. When multiple audio-quality variants are available, System HaSera may select the stream most appropriate for the current connection. Higher-quality audio may require more data, particularly when listening through a mobile network.
BROWSER PLAYBACK RESTRICTIONS
Some browsers and mobile operating systems restrict automatic audio playback. If sound does not begin automatically, this does not necessarily indicate a system failure. In such cases, the listener must press Play to authorize audio playback.
LOCAL DEVICE STORAGE
System HaSera may use limited browser storage where necessary to preserve basic playback continuity, interface preferences, or temporary listening information. Removing browser data may remove locally stored settings or listening information.
SHARING MUSIC
System HaSera may provide tools for sharing links to individual tracks, albums, lyrics, or other publicly available content. Sharing a link does not transfer private access, login credentials, subscription rights, or any personal listening environment.
COPYRIGHT AND PERMITTED USE
Music, lyrics, artwork, photographs, visual designs, metadata, and other materials made available through System HaSera remain protected by applicable copyright and intellectual property law. Access to playback or sharing tools does not grant permission to download, copy, redistribute, republish, modify, commercially exploit, or misrepresent protected content.
Public access is provided for personal listening and lawful interaction with the published content. More detailed information is available in the Privacy Policy, Terms of Service, and Copyright sections.
The HaSera Team
PLAYBACK QUALITY AND DATA USAGE
Audio quality and data usage may vary according to the listener's network connection, device, and available streaming conditions. When multiple audio-quality variants are available, System HaSera may select the stream most appropriate for the current connection. Higher-quality audio may require more data, particularly when listening through a mobile network.
BROWSER PLAYBACK RESTRICTIONS
Some browsers and mobile operating systems restrict automatic audio playback. If sound does not begin automatically, this does not necessarily indicate a system failure. In such cases, the listener must press Play to authorize audio playback.
LOCAL DEVICE STORAGE
System HaSera may use limited browser storage where necessary to preserve basic playback continuity, interface preferences, or temporary listening information. Removing browser data may remove locally stored settings or listening information.
SHARING MUSIC
System HaSera may provide tools for sharing links to individual tracks, albums, lyrics, or other publicly available content. Sharing a link does not transfer private access, login credentials, subscription rights, or any personal listening environment.
COPYRIGHT AND PERMITTED USE
Music, lyrics, artwork, photographs, visual designs, metadata, and other materials made available through System HaSera remain protected by applicable copyright and intellectual property law. Access to playback or sharing tools does not grant permission to download, copy, redistribute, republish, modify, commercially exploit, or misrepresent protected content.
Public access is provided for personal listening and lawful interaction with the published content. More detailed information is available in the Privacy Policy, Terms of Service, and Copyright sections.
The HaSera Team
RADIO HASERA
WHAT IS SYSTEM HASERA?
Music first, privacy by design.
System HaSera is the technology behind Radio HaSera and DJ HaSera. It was built for one purpose: to keep the listener close to the music without adding unnecessary barriers.
The public service can be used anonymously. System HaSera does not create advertising profiles, sell listening data, or require a public identity. It processes only the limited technical information needed to deliver audio, protect the service, and maintain reliable operation.
Playback adapts to the current device, browser, and network conditions. Where several audio-quality variants are available, the system can select the stream best suited to the active connection, including mobile networks. Browser storage may be used only for practical functions such as playback continuity and interface preferences.
Club HaSera adds private Favorites, playlists, settings, and subscription functions through a pseudonymous listener space. These functions preserve the same privacy-first principle. Payment details remain with the selected independent payment provider; System HaSera receives only the technical status needed to manage access.
The separate YOUR PRIVACY article explains data handling. LISTENING & CONTENT USE explains playback, sharing, copyright, and permitted use. Club plans and account management remain in the CLUB HASERA section.
No unnecessary tracking. No hidden profiling. Just music.
The public service can be used anonymously. System HaSera does not create advertising profiles, sell listening data, or require a public identity. It processes only the limited technical information needed to deliver audio, protect the service, and maintain reliable operation.
Playback adapts to the current device, browser, and network conditions. Where several audio-quality variants are available, the system can select the stream best suited to the active connection, including mobile networks. Browser storage may be used only for practical functions such as playback continuity and interface preferences.
Club HaSera adds private Favorites, playlists, settings, and subscription functions through a pseudonymous listener space. These functions preserve the same privacy-first principle. Payment details remain with the selected independent payment provider; System HaSera receives only the technical status needed to manage access.
The separate YOUR PRIVACY article explains data handling. LISTENING & CONTENT USE explains playback, sharing, copyright, and permitted use. Club plans and account management remain in the CLUB HASERA section.
No unnecessary tracking. No hidden profiling. Just music.
RADIO HASERA
IMPRESSUM
Provider information and public contact notice.
PROVIDER IDENTIFICATION
EiSi HaSera
Artistic pseudonym
Place of residence:
Munich, Germany
CONTACT:
Contact is available exclusively through the official SoundCloud profile and its contact function:
https://soundcloud.com/eisi_hasera
PRIVACY AND PUBLIC DISCLOSURE
For reasons of personal safety, protection of the creator's private identity, and data minimization, only the information shown above is voluntarily published at this stage. This approach reflects the data-minimization principle in Article 5(1)(c) of the General Data Protection Regulation (GDPR). No private residential address, telephone number, private e-mail address, age, or other personal identifying information is made public.
AUTHORSHIP AND RIGHTS VERIFICATION
The artistic identity and the associated rights can be verified through the international rights-management system using the STIM and IPI information stated in the Copyright section. Supporting private identity records may be disclosed by the responsible rights-management organisation to legally authorised authorities or courts where required by law.
This provider information will be updated when Studio HaSera is formally established.
EiSi HaSera
Artistic pseudonym
Place of residence:
Munich, Germany
CONTACT:
Contact is available exclusively through the official SoundCloud profile and its contact function:
https://soundcloud.com/eisi_hasera
PRIVACY AND PUBLIC DISCLOSURE
For reasons of personal safety, protection of the creator's private identity, and data minimization, only the information shown above is voluntarily published at this stage. This approach reflects the data-minimization principle in Article 5(1)(c) of the General Data Protection Regulation (GDPR). No private residential address, telephone number, private e-mail address, age, or other personal identifying information is made public.
AUTHORSHIP AND RIGHTS VERIFICATION
The artistic identity and the associated rights can be verified through the international rights-management system using the STIM and IPI information stated in the Copyright section. Supporting private identity records may be disclosed by the responsible rights-management organisation to legally authorised authorities or courts where required by law.
This provider information will be updated when Studio HaSera is formally established.
RADIO HASERA
PRIVACY POLICY
Data minimization, transparency, and private listening.
1. PRIVACY PRINCIPLE
System HaSera is designed according to the principles of data minimization, purpose limitation, integrity, and confidentiality. It does not sell personal data or use listening activity to create identifiable behavioral profiles.
2. TECHNICAL DATA
Technical server logs may temporarily process an IP address, request time, requested resource, browser or device information, response status, and security events where necessary to deliver, protect, diagnose, and maintain the service. Such data is not used to identify listeners for advertising purposes.
3. LOCAL STORAGE
The listener's browser may store limited settings, playback continuity information, or temporary listening history. Removing browser data may remove those locally stored preferences.
4. CLUB HASERA
Where Club HaSera is enabled, a pseudonymous Listener Token and the related technical account data may be processed to provide Favorites, playlists, settings, access status, and subscription functions. A public identity is not required.
5. PAYMENTS
Payments are processed by the selected independent payment provider. That provider processes payment and contact information under its own privacy terms. System HaSera receives only the technical information required to activate and manage access, handle payment status, and meet legal accounting obligations.
6. PURPOSES AND LEGAL BASIS
Data is processed only where necessary to provide requested services, perform a contract, protect the system and its content, comply with legal obligations, or pursue legitimate operational and security interests. Consent is requested where the law requires it.
7. RETENTION AND RECIPIENTS
Information is retained only for as long as required for its stated purpose, security, contractual performance, or statutory retention duties. It is shared only with infrastructure, hosting, streaming, security, and payment providers where this is necessary for service delivery or required by law.
8. DATA SUBJECT RIGHTS
Applicable rights may include access, rectification, erasure, restriction, objection, portability, withdrawal of consent, and the right to lodge a complaint with a competent supervisory authority. These rights are subject to the conditions and limitations of applicable law.
9. CONTACT
Privacy requests may be initiated through the official SoundCloud contact function:
https://soundcloud.com/eisi_hasera
Because the public service is designed for anonymous or pseudonymous use, System HaSera may be unable to associate a request with a particular listener unless sufficient technical proof of the relevant Token or transaction is supplied.
10. OPERATIONAL STATISTICS
To understand and improve technical service delivery, System HaSera records pseudonymous operational events under an internal TOKEN number. These events may include the navigation path to the first track, track starts, actual playback seconds, and an approximate country, region, and city derived from the connection address. The raw IP address is used transiently for regional resolution and is not stored in the operational statistics tables. No name, e-mail address, account login, password, or complete Listener Token is stored there. Detailed events are retained for no more than 400 days. Browser Do Not Track and Global Privacy Control signals are respected. Regional resolution may be supplied by IPWhois.io as a technical service provider when hosting infrastructure does not already provide coarse geolocation.
System HaSera is designed according to the principles of data minimization, purpose limitation, integrity, and confidentiality. It does not sell personal data or use listening activity to create identifiable behavioral profiles.
2. TECHNICAL DATA
Technical server logs may temporarily process an IP address, request time, requested resource, browser or device information, response status, and security events where necessary to deliver, protect, diagnose, and maintain the service. Such data is not used to identify listeners for advertising purposes.
3. LOCAL STORAGE
The listener's browser may store limited settings, playback continuity information, or temporary listening history. Removing browser data may remove those locally stored preferences.
4. CLUB HASERA
Where Club HaSera is enabled, a pseudonymous Listener Token and the related technical account data may be processed to provide Favorites, playlists, settings, access status, and subscription functions. A public identity is not required.
5. PAYMENTS
Payments are processed by the selected independent payment provider. That provider processes payment and contact information under its own privacy terms. System HaSera receives only the technical information required to activate and manage access, handle payment status, and meet legal accounting obligations.
6. PURPOSES AND LEGAL BASIS
Data is processed only where necessary to provide requested services, perform a contract, protect the system and its content, comply with legal obligations, or pursue legitimate operational and security interests. Consent is requested where the law requires it.
7. RETENTION AND RECIPIENTS
Information is retained only for as long as required for its stated purpose, security, contractual performance, or statutory retention duties. It is shared only with infrastructure, hosting, streaming, security, and payment providers where this is necessary for service delivery or required by law.
8. DATA SUBJECT RIGHTS
Applicable rights may include access, rectification, erasure, restriction, objection, portability, withdrawal of consent, and the right to lodge a complaint with a competent supervisory authority. These rights are subject to the conditions and limitations of applicable law.
9. CONTACT
Privacy requests may be initiated through the official SoundCloud contact function:
https://soundcloud.com/eisi_hasera
Because the public service is designed for anonymous or pseudonymous use, System HaSera may be unable to associate a request with a particular listener unless sufficient technical proof of the relevant Token or transaction is supplied.
10. OPERATIONAL STATISTICS
To understand and improve technical service delivery, System HaSera records pseudonymous operational events under an internal TOKEN number. These events may include the navigation path to the first track, track starts, actual playback seconds, and an approximate country, region, and city derived from the connection address. The raw IP address is used transiently for regional resolution and is not stored in the operational statistics tables. No name, e-mail address, account login, password, or complete Listener Token is stored there. Detailed events are retained for no more than 400 days. Browser Do Not Track and Global Privacy Control signals are respected. Regional resolution may be supplied by IPWhois.io as a technical service provider when hosting infrastructure does not already provide coarse geolocation.
RADIO HASERA
TERMS OF SERVICE
Access terms for HaSera services.
1. SCOPE
These Terms govern access to the public functions of System HaSera and, where enabled, the subscription functions of Club HaSera. Mandatory consumer rights under German and European law remain unaffected.
2. PERSONAL LISTENING LICENCE
Access is granted solely for personal, lawful listening and use of the functions provided by the service. No ownership or intellectual-property rights are transferred.
3. CLUB HASERA ACCESS
A Club HaSera subscription provides the functions described for the selected plan during the paid access period. The current price, billing interval, principal service characteristics, contract duration, renewal conditions, and cancellation method must be displayed before a binding order is placed.
4. LISTENER TOKEN AND CREDENTIALS
Club access is connected to a pseudonymous Listener Token. The listener is responsible for safeguarding the Token, login, password, and recovery information. Credentials and subscription access must not be shared or transferred.
5. PAYMENT, RENEWAL, AND CANCELLATION
Payments and recurring billing are handled by the selected payment provider. A recurring subscription continues for the stated billing period until cancelled through the available subscription-management process. Cancellation stops future renewal; access ordinarily remains available until the end of the already paid period unless mandatory law or the payment provider's rules require another result.
6. WITHDRAWAL AND CONSUMER RIGHTS
Where a statutory right of withdrawal applies, the legally required information and procedure must be presented during checkout. Immediate access before the withdrawal period expires may require the listener's express request and any legally required acknowledgement.
7. AVAILABILITY
Maintenance, security work, technical updates, network conditions, browser restrictions, or circumstances outside reasonable control may temporarily affect availability. This does not exclude liability or remedies that cannot legally be excluded.
8. PROHIBITED USE
Unauthorized access attempts, credential sharing, circumvention of technical safeguards, extraction or redistribution of protected media, abusive automation, interference with the service, and unlawful use are prohibited. Access may be restricted where reasonably necessary to protect the service, rights holders, or other listeners.
9. LIABILITY
Liability is governed by applicable German law. Nothing in these Terms excludes liability where exclusion is prohibited, including liability for intent, gross negligence, injury to life, body, or health, or mandatory consumer guarantees.
10. GOVERNING LAW
German law applies, subject to mandatory consumer protections that apply in the listener's country of habitual residence. Mandatory rules concerning jurisdiction remain unaffected.
These Terms govern access to the public functions of System HaSera and, where enabled, the subscription functions of Club HaSera. Mandatory consumer rights under German and European law remain unaffected.
2. PERSONAL LISTENING LICENCE
Access is granted solely for personal, lawful listening and use of the functions provided by the service. No ownership or intellectual-property rights are transferred.
3. CLUB HASERA ACCESS
A Club HaSera subscription provides the functions described for the selected plan during the paid access period. The current price, billing interval, principal service characteristics, contract duration, renewal conditions, and cancellation method must be displayed before a binding order is placed.
4. LISTENER TOKEN AND CREDENTIALS
Club access is connected to a pseudonymous Listener Token. The listener is responsible for safeguarding the Token, login, password, and recovery information. Credentials and subscription access must not be shared or transferred.
5. PAYMENT, RENEWAL, AND CANCELLATION
Payments and recurring billing are handled by the selected payment provider. A recurring subscription continues for the stated billing period until cancelled through the available subscription-management process. Cancellation stops future renewal; access ordinarily remains available until the end of the already paid period unless mandatory law or the payment provider's rules require another result.
6. WITHDRAWAL AND CONSUMER RIGHTS
Where a statutory right of withdrawal applies, the legally required information and procedure must be presented during checkout. Immediate access before the withdrawal period expires may require the listener's express request and any legally required acknowledgement.
7. AVAILABILITY
Maintenance, security work, technical updates, network conditions, browser restrictions, or circumstances outside reasonable control may temporarily affect availability. This does not exclude liability or remedies that cannot legally be excluded.
8. PROHIBITED USE
Unauthorized access attempts, credential sharing, circumvention of technical safeguards, extraction or redistribution of protected media, abusive automation, interference with the service, and unlawful use are prohibited. Access may be restricted where reasonably necessary to protect the service, rights holders, or other listeners.
9. LIABILITY
Liability is governed by applicable German law. Nothing in these Terms excludes liability where exclusion is prohibited, including liability for intent, gross negligence, injury to life, body, or health, or mandatory consumer guarantees.
10. GOVERNING LAW
German law applies, subject to mandatory consumer protections that apply in the listener's country of habitual residence. Mandatory rules concerning jurisdiction remain unaffected.
RADIO HASERA
COPYRIGHT
All rights reserved.
ALL RIGHTS RESERVED
Rights holder: EiSi HaSera
Collective management organisation: STIM, Sweden
IPI number: 1318703266
All musical works and recordings published by EiSi HaSera are the exclusive property of their creator, who holds 100% of the undivided rights in those works. Every published work has been registered with the Swedish collecting society STIM.
Music, recordings, lyrics, arrangements, artwork, photographs, videos, metadata, interface designs, the EiSi HaSera name, and related project materials are protected under applicable German, European, Swedish, and international copyright and intellectual-property law.
Access to System HaSera grants only a limited right to use the published service for personal listening. It does not transfer ownership or grant a licence to reproduce, download, redistribute, publish, publicly perform, synchronize, modify, commercially exploit, scrape, train artificial-intelligence systems on, or otherwise reuse protected material.
Any use beyond applicable statutory exceptions requires prior written authorization. The availability of sharing tools authorizes only the sharing of the public link generated by System HaSera, not the copying or redistribution of the underlying protected content.
The IPI number provides a verifiable international reference to the rights holder without publishing the creator's private identity or contact details. Supporting ownership and identity records may be disclosed to competent authorities, courts, collecting societies, platforms, or contractual partners when legally or operationally necessary.
SYSTEM HASERA
This service is operated by System HaSera, an original proprietary digital system created for the publication, presentation, management, and streaming of HaSera content. The System HaSera name, software, source code, architecture, interfaces, visual identity, interaction design, playback mechanisms, and related technical solutions are protected under applicable copyright and intellectual-property law. All rights are reserved.
No part of System HaSera may be copied, reproduced, modified, reverse-engineered, redistributed, republished, sublicensed, or used to create a derivative system or service without prior written authorization, except where such restriction is prohibited by mandatory law.
Rights holder: EiSi HaSera
Collective management organisation: STIM, Sweden
IPI number: 1318703266
All musical works and recordings published by EiSi HaSera are the exclusive property of their creator, who holds 100% of the undivided rights in those works. Every published work has been registered with the Swedish collecting society STIM.
Music, recordings, lyrics, arrangements, artwork, photographs, videos, metadata, interface designs, the EiSi HaSera name, and related project materials are protected under applicable German, European, Swedish, and international copyright and intellectual-property law.
Access to System HaSera grants only a limited right to use the published service for personal listening. It does not transfer ownership or grant a licence to reproduce, download, redistribute, publish, publicly perform, synchronize, modify, commercially exploit, scrape, train artificial-intelligence systems on, or otherwise reuse protected material.
Any use beyond applicable statutory exceptions requires prior written authorization. The availability of sharing tools authorizes only the sharing of the public link generated by System HaSera, not the copying or redistribution of the underlying protected content.
The IPI number provides a verifiable international reference to the rights holder without publishing the creator's private identity or contact details. Supporting ownership and identity records may be disclosed to competent authorities, courts, collecting societies, platforms, or contractual partners when legally or operationally necessary.
SYSTEM HASERA
This service is operated by System HaSera, an original proprietary digital system created for the publication, presentation, management, and streaming of HaSera content. The System HaSera name, software, source code, architecture, interfaces, visual identity, interaction design, playback mechanisms, and related technical solutions are protected under applicable copyright and intellectual-property law. All rights are reserved.
No part of System HaSera may be copied, reproduced, modified, reverse-engineered, redistributed, republished, sublicensed, or used to create a derivative system or service without prior written authorization, except where such restriction is prohibited by mandatory law.
RADIO HASERA
SUBSCRIPTION, PLAN CHANGES & CANCELLATION
Club HaSera billing periods, plan management, cancellation, and account deletion.
EFFECTIVE DATE: JULY 20, 2026
LAST UPDATED: JULY 20, 2026
1. SCOPE AND TRANSPARENCY
This Policy explains how Club HaSera subscriptions are started, renewed, changed, canceled, and ended. It supplements the Terms of Service and Privacy Policy. Mandatory consumer rights under German law and the law of the consumer's country of habitual residence remain unaffected.
Before a binding order is placed, the checkout must clearly display the selected plan, its principal features, the total recurring price, the billing interval, the contract duration, renewal terms, accepted payment method, cancellation conditions, and any applicable tax. The final order control must make the payment obligation unambiguous.
2. AVAILABLE MONTHLY PLANS
CLUB provides one private listener space for EUR 5.50 per month. DUO provides two private listener spaces for EUR 8.90 per month. CREW provides four private listener spaces for EUR 13.90 per month. The purchaser is the subscription owner and makes one recurring payment for the entire plan. Each included listener uses a separate private access. The checkout controls the final binding price and identifies any applicable tax before the order is submitted.
3. BILLING PERIOD AND AUTOMATIC RENEWAL
A monthly billing period begins on the activation or renewal date confirmed by Stripe or PayPal and ends immediately before the corresponding date in the following month. The subscription renews for successive monthly billing periods until it is canceled. The listener area must display the next renewal date and the earliest effective cancellation date whenever payment integration is active.
4. UPGRADING A PLAN
A request to move to a plan with more listener spaces is scheduled for the next renewal date. The current plan remains active until the end of the paid billing period. On the renewal date, the payment provider charges the price of the new plan and Club HaSera activates the additional listener spaces after payment confirmation. No immediate mid-period upgrade charge is made unless the checkout expressly offers and the subscriber affirmatively accepts a different arrangement.
5. DOWNGRADING A PLAN
A request to move to a plan with fewer listener spaces is scheduled for the next renewal date. The current plan and its listener spaces remain active until the end of the paid billing period. The Manage Plan page must identify the effective date and the number of spaces that will remain. Before the downgrade takes effect, the subscription owner must be able to identify which spaces will remain active. Spaces exceeding the new plan limit expire when the new billing period begins.
6. CANCELLATION
The subscription owner may stop renewal through the clearly accessible cancellation process. Cancellation becomes effective at the end of the current paid billing period. No additional billing period is imposed solely because cancellation was requested. Access remains available through the displayed effective date, and no further recurring payment is taken after a timely cancellation. Club HaSera must provide an immediate electronic confirmation containing the cancellation request date and time and the effective contract-end date. Statutory rights to extraordinary termination remain unaffected.
7. PLAN OWNER AND LISTENER SPACES
CLUB includes one listener space in total. DUO includes two listener spaces in total. CREW includes four listener spaces in total. The purchaser's own space counts toward that total. One subscription owner pays for and manages all spaces. The other listeners do not provide payment information to Club HaSera. Each space has separate credentials, Favorites, playlists, and settings. Listeners within DUO or CREW do not receive access to one another's private collections or credentials.
8. EXPIRATION AND PERMANENT DELETION
When a subscription reaches its effective end date, all Listener Tokens and listener spaces connected to that subscription expire. Access to subscriber-only content ends for every included listener. Credentials, Favorites, playlists, and listener settings associated with those spaces are scheduled for permanent deletion and cannot be restored. A returning listener starts with a new subscription and a new private space.
Deletion of the listener space does not require deletion of records that must be retained to comply with tax, accounting, fraud-prevention, dispute-resolution, or other legal obligations. Such records are separated from the active listener space, restricted to the relevant purpose, and retained only for the applicable statutory period. Payment providers maintain their own records under their legal obligations and privacy notices.
9. PAYMENTS AND PAYMENT PROVIDERS
Stripe is presented as the first payment option and PayPal as the second. Payment details are entered directly with the selected independent provider. Club HaSera should receive only the technical information required to identify the plan, payment status, subscription identifier, renewal date, and effective end date. A plan is activated or renewed only after reliable provider confirmation.
10. PAYMENT FAILURE
If a recurring payment fails, the payment provider may retry the payment in accordance with the terms displayed to the subscriber. The listener area must show the resulting status. Access may be suspended or ended only in accordance with the contract, mandatory law, and the provider-confirmed payment status. Permanent deletion must not occur merely because of a temporary processing delay or unresolved provider error.
11. RIGHT OF WITHDRAWAL
Consumers entering a distance contract generally have the statutory right of withdrawal described by German law. The required withdrawal instructions and model form must be supplied before or at contract conclusion. If immediate performance is requested during the withdrawal period, checkout must obtain every express request and acknowledgment required by law. This Policy does not waive or restrict any statutory withdrawal right.
12. PRIVACY AND DATA MINIMIZATION
Club HaSera does not require a public listener profile, does not use listening activity for advertising profiling, and does not sell listener data. It processes only the technical and pseudonymous information needed to deliver, secure, and manage the service or meet legal obligations. Further information appears in the Privacy Policy.
13. CHANGES TO THIS POLICY
The version presented at checkout applies to the order, subject to mandatory law. Material changes affecting an active subscription must be communicated clearly before they take effect. A subscriber must not be moved to a higher-priced plan without an affirmative request.
14. OFFICIAL LEGAL REFERENCES
German Civil Code (BGB), Section 309, limits certain contract terms concerning duration, automatic renewal, and notice periods:
https://www.gesetze-im-internet.de/bgb/__309.html
BGB Section 312j requires prominent pre-contract information and an unambiguous payment-order control:
https://www.gesetze-im-internet.de/bgb/__312j.html
BGB Section 312k governs the online cancellation button, confirmation page, durable record, and immediate electronic confirmation:
https://www.gesetze-im-internet.de/bgb/__312k.html
BGB Sections 312g and 356 govern withdrawal rights for distance contracts and the conditions relevant to early performance:
https://www.gesetze-im-internet.de/bgb/__312g.html
https://www.gesetze-im-internet.de/bgb/__356.html
Article 246a Section 1 EGBGB specifies pre-contract information, including total recurring price, duration, renewal, and cancellation conditions:
https://www.gesetze-im-internet.de/bgbeg/art_246a__1.html
GDPR Articles 5 and 17 establish storage limitation and the right to erasure, including exceptions for legal obligations:
https://eur-lex.europa.eu/eli/reg/2016/679/oj
German Fiscal Code (AO), Section 147, and VAT Act (UStG), Section 14b, establish statutory retention rules for relevant accounting records and invoices:
https://www.gesetze-im-internet.de/ao_1977/__147.html
https://www.gesetze-im-internet.de/ustg_1980/__14b.html
The official statutory texts control if this explanatory Policy conflicts with mandatory law.
LAST UPDATED: JULY 20, 2026
1. SCOPE AND TRANSPARENCY
This Policy explains how Club HaSera subscriptions are started, renewed, changed, canceled, and ended. It supplements the Terms of Service and Privacy Policy. Mandatory consumer rights under German law and the law of the consumer's country of habitual residence remain unaffected.
Before a binding order is placed, the checkout must clearly display the selected plan, its principal features, the total recurring price, the billing interval, the contract duration, renewal terms, accepted payment method, cancellation conditions, and any applicable tax. The final order control must make the payment obligation unambiguous.
2. AVAILABLE MONTHLY PLANS
CLUB provides one private listener space for EUR 5.50 per month. DUO provides two private listener spaces for EUR 8.90 per month. CREW provides four private listener spaces for EUR 13.90 per month. The purchaser is the subscription owner and makes one recurring payment for the entire plan. Each included listener uses a separate private access. The checkout controls the final binding price and identifies any applicable tax before the order is submitted.
3. BILLING PERIOD AND AUTOMATIC RENEWAL
A monthly billing period begins on the activation or renewal date confirmed by Stripe or PayPal and ends immediately before the corresponding date in the following month. The subscription renews for successive monthly billing periods until it is canceled. The listener area must display the next renewal date and the earliest effective cancellation date whenever payment integration is active.
4. UPGRADING A PLAN
A request to move to a plan with more listener spaces is scheduled for the next renewal date. The current plan remains active until the end of the paid billing period. On the renewal date, the payment provider charges the price of the new plan and Club HaSera activates the additional listener spaces after payment confirmation. No immediate mid-period upgrade charge is made unless the checkout expressly offers and the subscriber affirmatively accepts a different arrangement.
5. DOWNGRADING A PLAN
A request to move to a plan with fewer listener spaces is scheduled for the next renewal date. The current plan and its listener spaces remain active until the end of the paid billing period. The Manage Plan page must identify the effective date and the number of spaces that will remain. Before the downgrade takes effect, the subscription owner must be able to identify which spaces will remain active. Spaces exceeding the new plan limit expire when the new billing period begins.
6. CANCELLATION
The subscription owner may stop renewal through the clearly accessible cancellation process. Cancellation becomes effective at the end of the current paid billing period. No additional billing period is imposed solely because cancellation was requested. Access remains available through the displayed effective date, and no further recurring payment is taken after a timely cancellation. Club HaSera must provide an immediate electronic confirmation containing the cancellation request date and time and the effective contract-end date. Statutory rights to extraordinary termination remain unaffected.
7. PLAN OWNER AND LISTENER SPACES
CLUB includes one listener space in total. DUO includes two listener spaces in total. CREW includes four listener spaces in total. The purchaser's own space counts toward that total. One subscription owner pays for and manages all spaces. The other listeners do not provide payment information to Club HaSera. Each space has separate credentials, Favorites, playlists, and settings. Listeners within DUO or CREW do not receive access to one another's private collections or credentials.
8. EXPIRATION AND PERMANENT DELETION
When a subscription reaches its effective end date, all Listener Tokens and listener spaces connected to that subscription expire. Access to subscriber-only content ends for every included listener. Credentials, Favorites, playlists, and listener settings associated with those spaces are scheduled for permanent deletion and cannot be restored. A returning listener starts with a new subscription and a new private space.
Deletion of the listener space does not require deletion of records that must be retained to comply with tax, accounting, fraud-prevention, dispute-resolution, or other legal obligations. Such records are separated from the active listener space, restricted to the relevant purpose, and retained only for the applicable statutory period. Payment providers maintain their own records under their legal obligations and privacy notices.
9. PAYMENTS AND PAYMENT PROVIDERS
Stripe is presented as the first payment option and PayPal as the second. Payment details are entered directly with the selected independent provider. Club HaSera should receive only the technical information required to identify the plan, payment status, subscription identifier, renewal date, and effective end date. A plan is activated or renewed only after reliable provider confirmation.
10. PAYMENT FAILURE
If a recurring payment fails, the payment provider may retry the payment in accordance with the terms displayed to the subscriber. The listener area must show the resulting status. Access may be suspended or ended only in accordance with the contract, mandatory law, and the provider-confirmed payment status. Permanent deletion must not occur merely because of a temporary processing delay or unresolved provider error.
11. RIGHT OF WITHDRAWAL
Consumers entering a distance contract generally have the statutory right of withdrawal described by German law. The required withdrawal instructions and model form must be supplied before or at contract conclusion. If immediate performance is requested during the withdrawal period, checkout must obtain every express request and acknowledgment required by law. This Policy does not waive or restrict any statutory withdrawal right.
12. PRIVACY AND DATA MINIMIZATION
Club HaSera does not require a public listener profile, does not use listening activity for advertising profiling, and does not sell listener data. It processes only the technical and pseudonymous information needed to deliver, secure, and manage the service or meet legal obligations. Further information appears in the Privacy Policy.
13. CHANGES TO THIS POLICY
The version presented at checkout applies to the order, subject to mandatory law. Material changes affecting an active subscription must be communicated clearly before they take effect. A subscriber must not be moved to a higher-priced plan without an affirmative request.
14. OFFICIAL LEGAL REFERENCES
German Civil Code (BGB), Section 309, limits certain contract terms concerning duration, automatic renewal, and notice periods:
https://www.gesetze-im-internet.de/bgb/__309.html
BGB Section 312j requires prominent pre-contract information and an unambiguous payment-order control:
https://www.gesetze-im-internet.de/bgb/__312j.html
BGB Section 312k governs the online cancellation button, confirmation page, durable record, and immediate electronic confirmation:
https://www.gesetze-im-internet.de/bgb/__312k.html
BGB Sections 312g and 356 govern withdrawal rights for distance contracts and the conditions relevant to early performance:
https://www.gesetze-im-internet.de/bgb/__312g.html
https://www.gesetze-im-internet.de/bgb/__356.html
Article 246a Section 1 EGBGB specifies pre-contract information, including total recurring price, duration, renewal, and cancellation conditions:
https://www.gesetze-im-internet.de/bgbeg/art_246a__1.html
GDPR Articles 5 and 17 establish storage limitation and the right to erasure, including exceptions for legal obligations:
https://eur-lex.europa.eu/eli/reg/2016/679/oj
German Fiscal Code (AO), Section 147, and VAT Act (UStG), Section 14b, establish statutory retention rules for relevant accounting records and invoices:
https://www.gesetze-im-internet.de/ao_1977/__147.html
https://www.gesetze-im-internet.de/ustg_1980/__14b.html
The official statutory texts control if this explanatory Policy conflicts with mandatory law.